Overheard in the back kitchen at a pizza joint:
“Dude, I’m pretty sure that throwing a cell phone into a 500-degree pizza oven voids the warranty!”
I’m pretty sure that guy’d be right. Someone should tell that to the customer who came in just the other day.
The man had purchased a GPS unit from our store a little while back. He didn’t have the receipt, but he’d purchased an extended store warranty that covered the product for a year. The deal was that we would replace the item if it were to break within that year, or, if we no longer carried the item, a similar item would be substituted.
The man complained of problems with unit; namely, it had “randomly” changed the interface language to some unknown language which he couldn’t read. He wanted a new unit so he could start fresh. The associate looked at it to see whether she could figure out how to change it back to English-quite a task, since she couldn’t read a word of the menus. She showed it to another associate, who also couldn’t read it. I checked to see whether I could recognise the language, and at first glance it looked like Portugese, having both cedillas on some c’s and ~ (these things whatever they’re called) above vowels. But it wasn’t Portugese, since it didn’t bear enough resemblance to Spanish. During this whole process, my coworker who had originally tried to fix the device was talking to the man, who insisted that he get a new GPS unit on the grounds that this one was “broken”. My coworker explained that his changing the language to one he didn’t speak was not covered by the warranty.
Eventually, a couple of associates and rather a bit of a headache later, the device was back in English from what it had been before (which one associate thought might have been slang French-huh?) and the customer left with it, not quite satisfied.
Lesson learned: never put your GPS device into Hutu…the warranty doesn’t cover that.
